- Implement and adhere to robust processes of monitoring projects through online tollgate systems for defects and non-conformance of cost and schedule variance.
- Ensure appropriately skilled employees are adequately trained and provided with standard work, continuous learning and global opportunities
- Continuously monitor and improve performance through measurement of customer satisfaction.
- Address all critical deficiencies by identifying root cause and taking corrective action.
- Proactively measure customer satisfaction and act on customer feedback.
- Monitor all projects through online tollgate system for defect and non- conformance including cost and schedule variance.
- Employ effective processes for corrective and preventive actions on all critical non- conformances.
- Ensure employee development through global opportunities and continuous learning.
- Resolve all issues identified in management review meeting.
- Quality Business Excellence Model